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Avoiding humiliations in the clinical encounter.
Kirsti Malterud1, Hanne Hollnagel
1Research Unit and Department of General Practice, Centre of Health and Society, University of Copenhagen, Denmark. kirsti.malterud@isf.uib.no
This study explores how to prevent unintended patient humiliation in clinical encounters by examining the theoretical underpinnings of degrading behavior and proposing an Awareness Model for clinicians.
Area of Science:
- Medical Ethics
- Sociology of Medicine
- Clinical Psychology
Background:
- Empirical studies confirm patients experience humiliation during clinical encounters.
- Philosophical and sociological analyses offer insights into unintentional degrading behavior.
- Concepts like objectivism, distantiation, and indifference contribute to understanding negative interactions within medical culture.
Purpose of the Study:
- To identify strategies for preventing unintended patient humiliation in clinical settings.
- To examine theoretical frameworks explaining degrading behavior in medicine.
- To develop a model for clinicians to mitigate patient humiliation.
Main Methods:
- Literature review of empirical studies on patient humiliation.
- Analysis of philosophical and sociological theories on degrading behavior (e.g., Skjervheim, Vetlesen, Bauman).
- Application of theoretical concepts to the medical cultural context.
Main Results:
- Identified parallels between traits in medical culture and dynamics of degrading behavior.
- Highlighted the importance of emotional awareness for moral perception and performance in clinicians.
- Demonstrated how objectivism, distantiation, and indifference can manifest in clinical interactions.
Conclusions:
- A balance between emotion and rationality is crucial for avoiding clinical humiliation.
- The Awareness Model is proposed as an educational and practical strategy for clinicians.
- Emphasizes the significance of the clinician's emotional state in patient interactions.
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