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Involving carers in mental health service development
1Centre for Rural Mental Health, Bendigo Health Care Group, Bendigo, Vic., Australia.
Objective:
A project designed to enhance carer participation in a mental health service is described.
Method:
Carers of people with a mental illness were involved in reviewing and developing policies, and developing a carer rights and responsibilities booklet.
Results:
Policies relevant to carers of people with a mental illness were reviewed and updated, and new policies developed to cover existing gaps. Carer and staff awareness of policies was increased. A carer rights and responsibilities booklet was developed.
Conclusions:
Involving carers at this level of service development enhances carer awareness and understanding of the processes involved in a mental health service, and improves staff understanding of carer issues and viewpoints. This process is valuable for mental health services, resulting in positive outcomes.
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