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Using nurse leader development to improve nurse retention and patient outcomes: a framework
1Methodist Le Bonheur Healthcare, Memphis, TN 38104, USA. herrind@methodisthealth.org
Nursing Administration Quarterly
|July 4, 2007
Summary
Nurse leaders require specific skills to build strong relationships with registered nurses, improving retention and patient care. A healthcare system implemented a comprehensive leader development program with coaching and education to address this need.
Area of Science:
- Healthcare Management
- Nursing Leadership
- Organizational Development
Background:
- High nurse turnover impacts patient outcomes and healthcare costs.
- Effective nurse leadership is crucial for retaining registered nurses.
- Existing leadership competencies may not adequately address relationship-building for retention.
Purpose of the Study:
- To describe a comprehensive leader development framework aimed at enhancing nurse leader competency in relationship-building.
- To outline a program designed to improve registered nurse retention through improved nurse leadership.
- To detail the implementation of a leader development program within a multi-hospital healthcare system.
Main Methods:
- Implementation of a leader development framework focusing on individual development plans.
- Provision of targeted development education for senior nurse leaders.
- Inclusion of one-to-one on-site coaching for leadership enhancement.
- Organizational commitment and support from a federal grant.
Main Results:
- A structured program for nurse leader development was established.
- Focus on individual development plans, education, and coaching was implemented.
- The framework addresses the critical need for improved nurse leader-registered nurse relationships.
Conclusions:
- Comprehensive leader development programs are essential for improving nurse retention.
- Investing in nurse leader competency positively impacts patient outcomes.
- Structured development frameworks, including coaching and education, are key to successful implementation.
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