Related Experiment Video
Updated: Jul 13, 2026

Foreign Accent and Forensic Speaker Identification in Voice Lineups: The Influence of Acoustic Features Based on Prosody
Published on: September 27, 2024
Undesired variance due to examiner stringency/leniency effect in communication skill scores assessed in OSCEs
Peter H Harasym1, Wayne Woloschuk, Leslie Cunning
1Department of Community Health Sciences, University of Calgary, Calgary, AB, Canada.
Examiner variability significantly impacts medical student communication scores in Objective Structured Clinical Examinations (OSCEs). Item Response Theory analysis revealed examiner leniency/stringency accounted for substantial score variance, affecting pass-fail outcomes.
Area of Science:
- Medical Education
- Health Professions Education
- Communication Skills Assessment
Background:
- Physician-patient communication is a crucial, learnable clinical skill.
- Medical schools emphasize teaching and evaluating communication skills.
- Objective Structured Clinical Examinations (OSCEs) are commonly used for assessment.
Purpose of the Study:
- To investigate sources of error variance in OSCE-based communication skill assessments.
- To determine the impact of different examiners on student communication scores.
- To quantify the influence of examiner stringency/leniency on OSCE evaluations.
Main Methods:
- Utilized Item Response Theory (IRT) and a Multifaceted Rasch model.
- Analyzed communication performance data from 6 OSCE stations for medical clerks.
- Employed the Calgary-Cambridge guide for performance rating.
Main Results:
- Examiner variance (0.86) significantly exceeded examinee variance (0.20).
- Examiner stringency/leniency demonstrated high reliability (0.91).
- Approximately 11% of student outcomes changed when using IRT-adjusted 'true' scores.
Conclusions:
- Examiner variability is a major factor influencing OSCE communication scores.
- Standardized examiner training is recommended to mitigate bias.
- Using IRT-derived 'true' scores may improve the fairness of pass-fail decisions.
Related Concept Videos
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Barriers to Effective Communication I
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this barrier...
Theory of Attribution II: Kelley's Covariation Theory
Non-Verbal Cues
Correspondence Bias
Variance
