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Updated: Jul 13, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Defining service and education: the first step to developing the correct balance
H David Reines1, Linda Robinson, Stephanie Nitzchke
1Department of Surgery, Inova Fairfax Hospital, Falls Church, Virginia, USA.
Residents and attendings agree on most surgical residency activities but differ on the ideal service-education balance. Residents desire more education time, highlighting a need for clearer definitions and time distribution guidelines.
Area of Science:
- Medical Education
- Surgical Residency Training
- Healthcare Administration
Background:
- The distinction between service and education activities in residency programs lacks clear definition and study.
- Understanding this balance is crucial for effective surgical training.
Purpose of the Study:
- To categorize common resident activities on a service-education continuum.
- To compare the perspectives of residents and attending physicians on this balance.
Main Methods:
- A web-based survey was administered to residents and attending physicians.
- Participants rated 27 activities on a 5-point scale (1=pure service, 5=pure education).
- Content validity was ensured by a panel of surgical educators and residents.
Main Results:
- 125 residents and 71 attendings participated across eight residency programs.
- Attendings and residents generally agreed on activity categorization, but residents desired more education time.
- A significant portion of residents (40%) felt more than half their time was pure service, compared to 10% of attendings.
Conclusions:
- While agreement exists on activity value, residents perceive a greater need for dedicated education time.
- Clear definitions of service and education are needed to optimize resident learning.
- Addressing the service-education balance is key to fulfilling the educational mission of surgical residencies.
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