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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Role of Communication in the Nursing Process I: Assessment and Diagnosis01:25

Role of Communication in the Nursing Process I: Assessment and Diagnosis

The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care. This process is a systematic approach to recognize, avoid, and treat current or potential health issues while promoting the patient's well-being.
The nursing process considers the patient's emotional and physical well-being. The process can be repeated or stopped at any point if judged essential. Assessment is the first step in the nursing process.
Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time for...
Therapeutic Communication01:30

Therapeutic Communication

Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Patient-centered Care01:13

Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...

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Related Experiment Video

Updated: Jul 12, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

[Conversation analysis for improving nursing communication].

Myungsun Yi1

  • 1College of Nursing, Seoul National University, 20 Yongon-dong, Jongno-gu, Seoul 110-799, Korea. donam@snu.ac.kr

Taehan Kanho Hakhoe Chi
|September 7, 2007
PubMed
Summary

Conversation analysis offers practical strategies to enhance nursing communication. This method provides specific patterns and problem-solving techniques for better nurse-patient interactions, especially in difficult situations.

Related Experiment Videos

Last Updated: Jul 12, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

  • Sociolinguistics
  • Ethnomethodology
  • Phenomenology

Context:

  • Nursing communication is critical for quality care in competitive healthcare.
  • Effective communication is essential for positive patient outcomes and satisfaction.

Purpose:

  • To explore how conversation analysis can improve nursing communication.
  • To introduce practical applications of conversation analysis in healthcare settings.

Summary:

  • This review examines conversation analysis, detailing its theoretical underpinnings and methods.
  • It illustrates how conversation analysis can be applied to ordinary and challenging nurse-patient interactions, including those with dementia patients.
  • The study highlights conversation analysis's role in identifying communication patterns and solutions.

Impact:

  • Conversation analysis provides concrete tools and strategies to enhance nurse-patient communication.
  • Implementing these techniques can lead to improved care quality and patient experiences.
  • This approach offers a framework for addressing communication challenges in nursing practice.