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Related Concept Videos

Quality Assurance01:19

Quality Assurance

Quality assurance is the overarching term used to describe the activities employed to ensure the proper performance of a system. These activities can be classified into three categories: quality control, quality assessment, and internal corrective measures. Typically, these activities work cyclically: quality control is performed before and during the analysis, while quality assessment occurs during and after the investigation. Internal corrective measures are implemented based on the findings...
Purpose of Health Records I01:11

Purpose of Health Records I

The vital purpose of health records is to provide a complete and accurate account of a patient's medical history, including communication, diagnostic and therapeutic orders, care planning, research, and quality review.
Here's a breakdown of how health records serve these purposes:
Quality Control01:05

Quality Control

Quality control is one of the three cyclical quality assurance activities that help keep a system under statistical control. Typical quality control activities include creating quality control charts, conducting proficiency testing, and documenting and archiving results.
Quality control helps track data, visualize trends, and identify variations, making it easier to detect deviations that may affect the accuracy of an analysis. One way to do this is by generating a quality control chart, which...
Introduction to Documentation and Reporting01:20

Introduction to Documentation and Reporting

Documentation is the systematic process of formally recording, maintaining, and communicating information.
Nursing documentation records essential information and details regarding a patient's care and treatment in written or electronic form. It is a critical aspect of nursing practice that involves documenting assessments, interventions, outcomes, and other relevant details about a patient's health status.
Documentation maps the patient's health journey by creating a comprehensive and precise...
Accountability and Responsibility of a Nurse I01:30

Accountability and Responsibility of a Nurse I

Accountability in nursing is a fundamental principle that underscores the obligation of nurses to take responsibility for their actions and answer for any errors or omissions in patient care. This principle is grounded in the professional, legal, and ethical frameworks that shape nursing practice. For instance, nurses must adhere to all relevant laws, regulations, and practice standards, including guidelines set forth by nursing boards and professional bodies, to ensure their actions comply...
Pharmacovigilance01:19

Pharmacovigilance

Post-marketing surveillance is a critical component of pharmaceutical regulation, often uncovering unanticipated adverse drug reactions (ADRs) once a drug is widely used over an extended period.
This process, termed pharmacovigilance, aims to detect, evaluate, and minimize harmful effects related to medication use. The data collection for pharmacovigilance depends on spontaneous reporting systems, where healthcare professionals or patients voluntarily report suspected ADRs.
In some cases, there...

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14:49

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[Quality assurance and review in general practice].

Kirsti Malterud1

  • 1Fjellsiden legesenter, Kalfarveien 31, 5018 Bergen. kirsti.malterud@isf.uib.no

Tidsskrift for Den Norske Laegeforening : Tidsskrift for Praktisk Medicin, Ny Raekke
|September 11, 2007
PubMed
Summary

Fjellsiden Health Centre developed a practical quality assurance system for healthcare, featuring annual reviews and regular updates. This system ensures safe and reliable services through a flexible, locally-adapted approach.

Related Experiment Videos

Last Updated: Jul 11, 2026

Conducting Respiratory Oscillometry in an Outpatient Setting
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Published on: April 8, 2022

Area of Science:

  • Healthcare Quality Improvement
  • General Practice Management
  • Clinical Governance

Context:

  • Healthcare services require robust local quality assurance for safety and reliability.
  • Fjellsiden Health Centre established a comprehensive quality assurance system in 1997.
  • The system integrates an annual review of selected quality indicators.

Purpose:

  • To present the fundamental components of the Fjellsiden Health Centre's quality assurance system.
  • To share practical experiences from the implementation of this quality system.
  • To highlight the system's adaptability and effectiveness in a general practice setting.

Summary:

  • The quality system is founded on a local manual for essential procedures.
  • Activities include weekly practice meetings, professional updating, guideline assessment, audits, and reviews of near-misses.
  • Regular reviews of local medication, equipment, information safety, and laboratory quality are conducted.
  • A simple, locally developed checklist facilitates annual quality reviews, promoting discussion on quality standards.

Impact:

  • The system has successfully integrated quality assurance into the daily operations of a busy general practice.
  • The focus on relevance, practicality, and flexibility has been key to its successful implementation.
  • This model provides a replicable framework for other healthcare facilities seeking to enhance quality assurance.