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Evaluating hospice services for improvement: a manageable approach.

Stephen A Kapp1, Holly B Nelson-Becker

  • 1School of Social Welfare, University of Kansas, 66044-3184, USA. stevek@ku.edu

Journal of Pain & Palliative Care Pharmacotherapy
|September 12, 2007
PubMed
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Hospice care in the US has focused on funding and services, but not holistic effectiveness. This paper introduces a manageable, collaborative evaluation model to improve hospice care quality.

Area of Science:

  • Palliative Care
  • Healthcare Management
  • Health Services Research

Background:

  • Hospice services in the U.S. have grown significantly over 30 years.
  • Focus has been on funding, service development, and symptom management.
  • Holistic evaluation of hospice service effectiveness has been lacking.

Purpose of the Study:

  • To present a manageable and politically feasible evaluation model for hospice providers.
  • To demonstrate a collaborative approach to hospice service evaluation.
  • To direct evaluative processes toward service improvement.

Main Methods:

  • Development of a novel evaluation model for hospice services.
  • Emphasis on a collaborative and politically adaptable framework.

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  • Focus on integrating diverse interdisciplinary team services into the evaluation.

    • Main Results:

    • The proposed model is designed to be manageable for hospice providers.
    • The approach is suitable for the political realities of healthcare environments.
    • It facilitates a collaborative process for service assessment.

    Conclusions:

    • A practical, collaborative evaluation model can enhance hospice service effectiveness.
    • Hospice providers can implement this model to improve patient care.
    • This approach addresses the need for holistic assessment in hospice care.