Related Experiment Video
Updated: Jul 11, 2026

09:53
Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-Hailing Service Failure Recovery
Published on: March 13, 2026
Are you 'nuts'? Lessons from Southwest Airlines
1University of Arkansas for Medical Sciences, College of Nursing, Little Rock, AR, USA.
Summary
No abstract available in PubMed .
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