Consumer perspectives on nurse practitioners and independent practice

Area of Science:

• Healthcare Management
• Nursing Practice
• Health Services Research

Background:

• Nurse practitioners (NPs) are increasingly recognized as key healthcare providers.
• Understanding consumer perceptions and utilization of NP services is crucial for practice development.
• Previous research indicates varying levels of public awareness and acceptance of NPs.

Purpose of the Study:

• To assess the feasibility and sustainability of independent nurse practitioner (NP) practices.
• To identify consumer characteristics favoring independent NP practice.
• To determine consumer needs and define a target market for NP services.

Main Methods:

• An anonymous electronic survey was distributed to 1000 employees at a large organization in Washington State.
• A response rate of 21% was achieved, with data analyzed using descriptive statistics and chi-square tests.
• The study examined associations between demographics and the use of or intent to use independent NP practices.

Main Results:

• 90% of respondents were aware of NPs, and 58% had received care from an NP, surpassing physician alternatives.
• NP users reported high satisfaction (82%), exceeding satisfaction with other providers (70%).
• Factors influencing choice of independent NP practice included being female, younger, and perceiving NPs as providing quality, personalized care.

Conclusions:

• This study indicates widespread consumer acceptance of NPs as independent practitioners.
• Findings support the potential for independent NP practices and nursing-based health centers.
• Recommendations include further research and integrating business concepts into NP education for practice development.