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Effects of a competency-based counseling training program for correctional officers
Peter Jen Der Pan1, Shih-Hua Chang, Karen Jye-Ru Jiang
1College of Humanities and Education, Chung Yuan Christian University, Chung Li, Taiwan. jender@cycu.edu.tw
A competency-based counseling training program significantly improved correctional officers' skills. The training fostered deeper reflection and understanding, showing positive changes regardless of participant demographics.
Area of Science:
- Correctional officer training
- Counseling psychology
- Adult education
Background:
- Correctional officers require effective counseling skills for diverse inmate populations.
- Existing training programs may not adequately address skill development in this field.
- Assessing training effectiveness across diverse demographics is crucial.
Purpose of the Study:
- To evaluate the efficacy of a competency-based counseling training program for correctional officers.
- To determine if demographic variables influence the development of counseling skills in participants.
- To explore the impact of training on participants' learning experiences and theoretical knowledge.
Main Methods:
- Employed a mixed-methods approach, integrating qualitative and quantitative data collection.
- Utilized a competency-based training model for skill development.
- Recruited 106 correctional officers representing diverse backgrounds.
Main Results:
- Participants demonstrated statistically significant improvements in overall counseling skills.
- No significant differences in skill improvement were observed across various demographic variables.
- The training enhanced participants' reflective learning, theoretical knowledge, and understanding of counseling.
Conclusions:
- Competency-based counseling training is effective for enhancing correctional officers' skills.
- The training program benefits officers irrespective of their demographic characteristics.
- The program promotes deeper learning and a more profound understanding of counseling in corrections.
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