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8 ways to build collaborative teams.

Lynda Gratton1, Tamara J Erickson

  • 1London Busniess School. lgratton@london.edu

Harvard Business Review
|December 28, 2007
PubMed
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Large, diverse teams are crucial for complex projects but often struggle with collaboration. Eight success factors, including relationship practices and ambidextrous leadership, foster teamwork in modern, complex team environments.

Area of Science:

  • Organizational behavior
  • Team dynamics
  • Human resource management

Background:

  • Complex initiatives necessitate large, diverse, virtual, and highly educated teams.
  • These team characteristics paradoxically decrease collaboration.
  • Modern teams have grown significantly, rendering traditional practices ineffective.

Purpose of the Study:

  • To identify factors enabling strong collaboration in large, complex teams.
  • To examine team dynamics and environmental factors contributing to success.
  • To provide actionable insights for enhancing team collaboration.

Main Methods:

  • Studied 55 large teams across various industries.
  • Examined team dynamics and environmental factors.
  • Identified and analyzed eight key success factors for collaboration.

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Main Results:

  • Eight success factors were isolated: signature relationship practices, executive role models, gift culture, relationship skills training, sense of community, ambidextrous leadership, leveraging heritage relationships, and role clarity with task ambiguity.
  • These factors contribute to building bonds, fostering trust, and improving cooperation.
  • Effective collaboration requires long-term investments in relationships and trust.

Conclusions:

  • Companies must invest in building relationships and trust to enhance collaboration in complex teams.
  • Strategic near-term decisions regarding team formation and management are essential.
  • Adapting team practices is critical as team sizes and complexity increase.