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Primary care after psychiatric crisis: a qualitative analysis
Kim S Griswold1, Luis E Zayas, Patricia A Pastore
1The State University of New York at Buffalo, Department of Family Medicine, Family Medicine Research Institute, Buffalo, NY 14215, USA. griswol@buffalo.edu
Care managers significantly improved primary care access for psychiatric patients. This intervention enhanced physical and mental function, offering insights into better healthcare delivery for this population.
Area of Science:
- Psychiatry and Primary Care Integration
- Health Services Research
- Patient-Centered Care
Background:
- Serious psychiatric conditions often impede primary care access.
- Patients with psychiatric crises face significant healthcare barriers.
Purpose of the Study:
- To evaluate care managers' impact on primary care access for psychiatric patients.
- To understand patient experiences with healthcare post-psychiatric crisis.
Main Methods:
- Randomized controlled trial with 175 psychiatric emergency department patients.
- Semistructured interviews analyzed using content-driven, immersion-crystallization approach.
- Compared physical and mental function using analysis of variance (ANOVA).
Main Results:
- 71% of intervention group found care managers beneficial for primary care connections.
- Intervention group showed significantly better physical and mental function at 6 months (P = .03).
- Trend toward functional improvement observed in the intervention group over time.
Conclusions:
- Care management effectively improves primary care access for patients after psychiatric crises.
- Provides evidence for more effective healthcare delivery models for this population.
- Further research needed on long-term outcomes and care connection sustainability.
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