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Are general practitioners satisfied with electronic discharge summaries?
Melanie Alderton1, Joanne Callen
1Balmain Hospital, Balmain NSW 2041. melanie.alderton@email.cs.nsw.gov.au
Summary
General practitioners (GPs) are mostly satisfied with electronic discharge summaries, finding them an improvement over manual versions. Enhancements in electronic transfer and content are recommended for better GP information needs.
Area of Science:
- Health Informatics
- General Practice
- Hospital Administration
Background:
- Electronic discharge summaries are increasingly used in healthcare.
- Assessing general practitioners' (GPs) satisfaction is crucial for effective health information exchange.
- Current electronic discharge summary systems require evaluation for content quality and timeliness.
Purpose of the Study:
- To evaluate general practitioners' (GPs) satisfaction with the quality of information in electronic discharge summaries.
- To assess the timeliness of electronic discharge summary receipt by GPs.
- To identify areas for improvement in electronic discharge summary content and delivery.
Main Methods:
- A survey was conducted with 85 general practitioners (GPs) in Australia.
- GPs were asked about their satisfaction with electronic discharge summary content and timeliness.
- The study was set in a 75-bed Australian public metropolitan hospital.
Main Results:
- The majority of GPs received electronic discharge summaries within two weeks of patient discharge.
- Most GPs were satisfied with the eight core documentation data elements.
- Some GPs requested electronic delivery via email and more detail in follow-up recommendations.
Conclusions:
- Electronic discharge summaries are considered an improvement over manual summaries by most GPs.
- Further development is needed for secure electronic transfer to meet GP information needs.
- Optimizing content and delivery methods can enhance the utility of electronic discharge summaries.
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