[Effect of the 112 call system in major disasters and catastrophes]

The ever growing threat from different types of accidents, natural disasters and risks to the eco-system as well as potential dangers from terrorist attacks all bearing very serious consequences have incited countries in Europe and around the world to more intensely invest into systems and technologies that will lead to an increase in the efficiency of the emergency response and the reduction of the consequences of accidents and disasters. The system of the unique emergency response number is the entry point for seeking help thus enabling everyone in need of assistance regardless of the type of accident to request this assistance quickly not having to think about whom to call and who are all the responders he might need. Today the 112 system receives several thousand calls a day and they all initiate activities of emergency response elements within an optimal timeframe. We have to bear in mind that the complex protection and rescue system operates in accordance with strict procedures that need to ensure transparency, a systematic approach and adherence to the chain of command. The 112 system needs to be used rationally so as not to deprive the ones most in need and the efficiency of this is already confirmed through the data on the lives rescued through operations of the emergency medical flights, search and rescue activities, medical assistance on highways, etc.