Computer assistance in the structured, behavioral based interview process

*It is estimated that it costs a facility at least 150% of a person's base salary to replace a vacated position. *The most effective way for facilities to guard against hiring employees with counterproductive behavior is the systematic measurement of those personality characteristics during the assessment process. *Since the introduction of computer based assistance in the structured, behavioral interview process, Jennie Edmundson Memorial Hospital (JEMH) in Council Bluffs, Iowa has seen a reduction in turnover of 6.5%.