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Clinical nurse specialists in a Web-based practice environment.
Brenda Peters-Watral1, Simone Stenekes, Suzanne Wowchuk
1Canadian Virtual Hospice and the Winnipeg Regional Health Authority Palliative Care Program, Manitoba.
Clinical nurse specialists provide advanced palliative care consultations via the Canadian Virtual Hospice (CVH) website. They navigate online communication challenges to share vital end-of-life care information across Canada.
Area of Science:
- Palliative Care Nursing
- Health Informatics
- Telehealth
Background:
- Clinical nurse specialists (CNSs) at the Canadian Virtual Hospice (CVH) offer advanced practice palliative care.
- They face unique challenges in online communication for disseminating health information.
Purpose of the Study:
- To describe how advanced practice elements are utilized in a web-based palliative care delivery model.
- To highlight the role of CNSs in online patient and professional education.
Main Methods:
- The study focuses on the operational model of CNSs within the CVH website.
- Describes the application of advanced practice skills in a virtual setting.
Main Results:
- CNSs leverage communication, evidence-based research, and system knowledge to answer queries.
- The CVH website facilitates access to palliative care expertise nationwide.
Conclusions:
- Advanced practice in palliative care can be effectively delivered through a virtual, web-based model.
- Online platforms are crucial for expanding access to specialized nursing consultations.
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