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Beyond bolt-ons breakthroughs in revenue cycle information systems
1McKesson Provider Technologies, Fort Lauderdale, Fla., USA. david.hammer@mckesson.com
Summary
Next-generation revenue cycle information systems are essential for healthcare providers facing payment challenges. Key features include adaptability, powerful analytics, and consumer-focused capabilities for improved financial performance.
Area of Science:
- Healthcare Information Systems
- Revenue Cycle Management
Background:
- Healthcare providers face significant payment challenges.
- Existing revenue cycle systems may not meet evolving needs.
Purpose of the Study:
- To outline the essential components of next-generation revenue cycle information systems.
- To address the challenges in healthcare payment systems.
Main Methods:
- Analysis of current healthcare revenue cycle management requirements.
- Identification of key features for advanced information systems.
Main Results:
- Next-generation systems require built-in adaptability and flexibility.
- Essential features include workflow rules-driven capability, powerful analytics, and consumer-focused elements.
- Single-database structures and lower total cost of ownership are crucial.
Conclusions:
- Implementing these features in revenue cycle information systems can help providers overcome payment challenges.
- Adaptable, analytics-driven, and consumer-focused systems are vital for future healthcare financial operations.
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