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Promoting e-communication-lessons from a feasibility study
Peter Schattner1, Mary Mathews, Nathan Pinskier
1Department of General Practice, Monash University, Victoria. peter.schattner@med.monash.edu.au
Australian Family Physician
|March 18, 2008
Summary
General practitioners (GPs) increasingly use computers for health records and receiving results. However, electronic communication between GPs and other healthcare providers remains a significant challenge.
Area of Science:
- Health Informatics
- General Practice Technology
- Electronic Health Records
Background:
- Computers have seen rapid adoption in general practice over the last decade.
- Initial use focused on prescription generation, evolving to health record keeping.
- Practices widely receive pathology and radiology results electronically via the internet.
Purpose of the Study:
- To examine the extent and limitations of electronic communication (e-communication) in general practice.
- To identify barriers to implementing electronic referrals and information exchange between GPs and other healthcare professionals.
Main Methods:
- Analysis of current computer usage trends in general practice.
- Review of electronic data exchange methods between primary and secondary care.
Main Results:
- While electronic receipt of diagnostic results is common, e-communication for referrals and specialist consultations is limited.
- Electronic implementation of inter-professional communication, including referrals and information retrieval from hospitals, has proven difficult.
Conclusions:
- Despite advancements in electronic record keeping and result delivery, significant gaps persist in seamless electronic communication within the broader healthcare network.
- Further development and integration are needed to overcome barriers to comprehensive e-communication for general practitioners.
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