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Authentic performance appraisal: when home is the workplace.

Margaret O'Connor1, Susan Lee

  • 1School of Nursing and Midwifery, Monash University, Victoria, Australia. Margaret.Oconnor@med.monash.edu.au

International Journal of Palliative Nursing
|April 11, 2008
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Summary
This summary is machine-generated.

Adapting performance appraisal tools for home care is crucial. A new, staff-involved model improved relevance and acceptance for clinicians working independently in home-based care settings.

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Area of Science:

  • Healthcare Management
  • Nursing Administration
  • Home Healthcare

Background:

  • Home care services present unique management challenges distinct from institutional settings.
  • Traditional management models, including performance appraisal tools, often require adaptation for the home care environment.
  • Clinicians in home care frequently work alone with limited supervision, necessitating tailored appraisal methods.

Purpose of the Study:

  • To describe the adaptation of a performance appraisal tool for home-based care staff.
  • To address staff frustration with existing institutional performance appraisal models.
  • To develop and implement a relevant and embraced appraisal system for home care.

Main Methods:

  • Describing the process of developing an adapted performance appraisal tool.
  • Involving home care staff directly in the tool's development.
  • Explaining the implementation of the new appraisal model within a home care service.

Main Results:

  • A successful performance appraisal system was developed through staff involvement.
  • The adapted tool was found to be more relevant for home-based care clinicians.
  • The staff wholeheartedly embraced the new appraisal model due to their participation.

Conclusions:

  • Performance appraisal tools must be specifically adapted for the unique context of home care.
  • Staff involvement in developing management tools leads to greater acceptance and success.
  • Tailored management systems are essential for effective home healthcare delivery.