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Published on: June 6, 2020
Developing mental health services in response to research evidence
Helen Killaspy1, Sonia Johnson, Michael King
1UCL, Department of Mental Health Sciences, 67-73 Riding House Street, 2nd Floor, Charles Bell House, London WIW 7EJ, United Kingdom. h.killaspy@medsch.ucl.ac.uk
Assertive community treatment (ACT) and crisis resolution teams (CRTs) in England improved patient satisfaction. CRTs reduced inpatient service use, while ACT teams better engaged patients compared to community mental health teams (CMHTs).
Area of Science:
- Mental Health Services Research
- Psychiatric Care Delivery
- Healthcare Policy Implementation
Background:
- Shift in psychiatric care from hospitals to community-based services in England.
- Evolution of intensive home-based treatments: Assertive Community Treatment (ACT) and Crisis Resolution Teams (CRTs).
- Implementation of ACT and CRTs across England based on international evidence.
Purpose of the Study:
- To describe the evidence supporting ACT and CRTs.
- To present findings from the first UK evaluations of these services.
- To assess the impact of ACT and CRTs on service utilization and patient experience.
Main Methods:
- Evaluation of ACT and CRTs in Camden and Islington, inner London.
- Comparative analysis of service outcomes.
- Assessment of patient satisfaction and engagement levels.
Main Results:
- Crisis Resolution Teams (CRTs) associated with reduced inpatient service use.
- Assertive Community Treatment (ACT) teams not associated with reduced inpatient service use.
- Both ACT and CRTs improved patient satisfaction; ACT demonstrated superior patient engagement compared to Community Mental Health Teams (CMHTs).
Conclusions:
- Findings highlight challenges in implementing evidence-based innovations from external contexts.
- Implications for service planners regarding the integration of new mental health service models.
- Need for careful consideration of local context in adopting international best practices for psychiatric care.
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