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Published on: May 20, 2018
Effect of crew resource management training in a multidisciplinary obstetrical setting
Guy Haller1, Philippe Garnerin, Michel-Ange Morales
1Quality of Care Unit and Department of Anaesthesia and Intensive care, Geneva University Hospital, 24, rue Micheli-du-Crest, Geneva, Switzerland. guy.haller@hcuge.ch
Summary
Crew Resource Management (CRM) training significantly improved teamwork and communication skills in obstetrics. The program was well-received, leading to enhanced safety attitudes and stress recognition among multidisciplinary teams.
Area of Science:
- Medical Education
- Patient Safety
- Healthcare Management
Background:
- Effective teamwork and communication are critical in high-risk environments like obstetrics.
- Crew Resource Management (CRM) principles, proven in aviation, offer a framework for improving team performance.
Purpose of the Study:
- To evaluate the impact of a tailored CRM intervention on teamwork and communication in a multidisciplinary obstetrical setting.
- To assess participant satisfaction, learning, and behavioral changes following the CRM training.
Main Methods:
- A before-and-after cross-sectional study was conducted with 239 obstetrics and pediatrics staff.
- Participants underwent a CRM training program focused on teamwork and communication.
- Satisfaction, learning, and safety attitudes were measured using validated questionnaires over one year.
Main Results:
- High participant satisfaction (63-90%) was reported.
- Significant improvements in knowledge of teamwork and shared decision-making were observed (P<0.05).
- Positive changes in team climate, safety attitudes (OR 2.9-4.7), and stress recognition (OR 2.4-3.0) were documented.
Conclusions:
- CRM training is well-accepted in multidisciplinary obstetrical settings.
- The intervention effectively enhances interprofessional teamwork and communication.
- CRM implementation contributes to a safer and more collaborative healthcare environment.
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