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The transformation of human services
1Faculty of Theology, Vrije Universiteit, De Boelelaan, Amsterdam, The Netherlands. js.reinders@th.vu.nl
Journal of Intellectual Disability Research : JIDR
|May 24, 2008
Summary
Neoliberal managerialism is transforming human services, creating tension between professional values and new economic realities. This shift challenges professionals and impacts social trust.
Area of Science:
- Social Sciences
- Professional Studies
Background:
- Western societies are experiencing a significant transformation in human services.
- Professional practices are evolving, impacting professionals' work experiences.
Purpose of the Study:
- To describe key aspects of the transformation of professionalism in human services.
- To explain the underlying causes of these changes.
Main Methods:
- Literature review of neoliberal managerialism in human services.
- Descriptive account of changes in professional practices.
Main Results:
- Identified two sides to the transformation: conflict between professionalism and managerialism, and professional compliance.
- Professionals navigate new realities within a neoliberal service economy.
Conclusions:
- Neoliberal managerialism poses challenges to maintaining professional values in human services.
- These challenges raise concerns about social trust in neoliberal societies.
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