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Updated: Jul 4, 2026

The HoneyComb Paradigm for Research on Collective Human Behavior
Published on: January 19, 2019
Bossing or serving?: How leaders execute effectively
1Aurora Health System, Milwaukee, WI, USA. karlene.kerfoot@aurora.org
Abstract:
Many new leaders believe that the way to get things done is to be autocratic and directive. Successful leadership is a negotiated process with the employees that must be mutually satisfying for the evolution into a high-performing unit or organization. Well-intentioned leaders often overlook the very simple truth of learning to help people move forward in their work and to treat people as decent human beings.
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