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Communication skills training in orthopaedics.
Kristopher Lundine1, Richard Buckley, Carol Hutchison
1Division of Orthopaedics, Department of Surgery, University of Calgary, Health Sciences Centre, 3330 Hospital Drive N.W., Calgary, AB T2N 4N1, Canada.
Orthopaedic residents and program directors prioritize concise language (content skills) in communication. Current training relies on observation, but education should emphasize process skills for better patient care.
Area of Science:
- Medical Education
- Orthopaedic Surgery
- Communication Skills Training
Background:
- Effective communication is crucial in medical education and patient care.
- Identifying key communication components is vital for resident training.
- Understanding current communication skill instruction methods is necessary.
Purpose of the Study:
- To identify essential communication skills for orthopaedic residents.
- To understand program directors' perspectives on these skills.
- To assess current communication training practices in orthopaedic residency.
Main Methods:
- Mixed methods design incorporating quantitative and qualitative data.
- Survey distributed to Canadian orthopaedic residents.
- Focus groups with residents and interviews with program directors.
Main Results:
- Both residents and program directors emphasize accurate language (content) over delivery (process).
- Barriers include time constraints and diverse personalities.
- Residents receive minimal explicit communication training, relying on implicit learning.
Conclusions:
- Focus on content and conciseness in communication skills is valued.
- Experiential learning and role modeling are key for skill development.
- Future education should prioritize process skills over didactic methods.
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