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AppMonitor: a tool for recording user actions in unmodified Windows applications.

Jason Alexander1, Andy Cockburn, Richard Lobb

  • 1Department of Computer Science and Software Engineering, University of Canterbury, Christchurch, New Zealand. jason@cosc.canterbury.ac.nz

Behavior Research Methods
|June 5, 2008
PubMed
Summary

AppMonitor is a Windows tool that logs user actions in applications like Word and Reader. It helps researchers understand user behavior and interface interactions without user intervention.

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Area of Science:

  • Human-Computer Interaction
  • Software Engineering
  • Usability Studies

Background:

  • Understanding user interaction with software is crucial for design and improvement.
  • Existing methods for monitoring user actions can be intrusive or limited in scope.

Purpose of the Study:

  • To introduce AppMonitor, a client-side logging tool for Windows applications.
  • To enable detailed analysis of user interface interactions and behavioral patterns.
  • To provide a flexible and non-intrusive method for collecting user action data.

Main Methods:

  • AppMonitor utilizes Windows SDK libraries to monitor low-level and high-level user events.
  • The tool records actions in unmodified Windows applications, such as Microsoft Word and Adobe Reader.
  • Configurable logging parameters allow for tailored data collection for specific research needs.

Main Results:

  • AppMonitor successfully logged user actions, including command frequency and navigation patterns.
  • The system demonstrated seamless operation, requiring no user input for logging.
  • Data generated from a 4-month trial with six users provided insights into interface interaction.

Conclusions:

  • AppMonitor offers a valuable tool for researchers studying human-computer interaction.
  • The architecture and implementation details are provided to facilitate further development of event logging systems.
  • The tool supports unobtrusive data collection for in-depth analysis of user behavior.