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Learning online community citizenship behavior: a socio-cognitive model
Sheng-Wuu Joe1, Chieh-Peng Lin
1Department of Business Administration, Vanung University, Tao-Yuan, Taiwan, Republic of China.
Abstract:
This study postulates personal and environmental factors as key drivers of online community citizenship behavior (OCCB). OCCB reveals that the individual chooses to perform a behavior that is beneficial to others. Empirical results confirm the applicability of social cognitive theory (SCT) in online communities.
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