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Updated: Jul 3, 2026

Problem-Solving Before Instruction (PS-I): A Protocol for Assessment and Intervention in Students with Different Abilities
Published on: September 11, 2021
A self-instructional model to teach systems-based practice and practice-based learning and improvement.
Antoinette S Peters1, Joe Kimura, Maryjoan D Ladden
1Department of Ambulatory Care and Prevention, Harvard Medical School and Harvard Pilgrim Health Care, Boston, MA, USA. toni_peters@hms.harvard.edu
The Achieving Competence Today (ACT) program effectively enhanced residents' knowledge and self-assessed competency in systems-based practice (SBP) and practice-based learning and improvement (PBLI). Faculty expertise is not essential for resident learning in these crucial practice areas.
Area of Science:
- Medical Education
- Healthcare Quality Improvement
- Residency Training
Background:
- Systems-based practice (SBP) and practice-based learning and improvement (PBLI) became mandatory resident competencies in 1999.
- These concepts were novel to many medical professionals at the time of their implementation.
Purpose of the Study:
- To describe and evaluate the effectiveness of a 4-week clinical elective, Achieving Competence Today (ACT).
- To assess the ACT program's ability to teach residents SBP and PBLI.
Main Methods:
- The ACT program involved a 4-week active learning course with web-based support and a follow-up teaching experience.
- Curriculum included readings, activities, an improvement project, and weekly meetings with a non-expert preceptor.
- Evaluation utilized a before-after cross-comparison of ACT residents and control groups.
Main Results:
- ACT residents showed greater gains in knowledge (4.4/100) and self-assessed competency (11.3/100) compared to controls.
- Faculty preceptors' attitudes towards resident learning of SBP/PBLI became more positive (15.8/100).
- Principal investigators rated the ready-to-use curriculum highly (8.5/10).
Conclusions:
- The ACT program successfully increased residents' knowledge and self-perceived competency in SBP and PBLI.
- Faculty attitudes regarding the importance of resident learning in SBP/PBLI improved.
- Effective resident learning of SBP/PBLI does not necessitate faculty content expertise.
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