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Let's hang up and try again: lessons learned from a social support intervention.
1Psychology Department, Southern Illinois University, Carbondale 62901.
American Journal of Community Psychology
|February 1, 1991
Summary
A support intervention for elderly women using telephone contact failed to improve well-being, highlighting challenges in designing effective social support programs and research strategies.
Area of Science:
- Gerontology
- Social Psychology
- Health Services Research
Background:
- Elderly women's well-being is a significant concern in gerontological research.
- Designing effective social support interventions presents considerable challenges.
- Previous interventions require careful examination to understand success and failure factors.
Purpose of the Study:
- To evaluate a specific telephone-based support intervention aimed at enhancing the well-being of elderly women.
- To analyze the reasons for the intervention's failure and extract lessons for future research.
- To discuss the complexities inherent in designing and implementing social support programs.
Main Methods:
- The study reviewed a past intervention (Heller et al., 1991) involving friendly telephone contact.
- Qualitative analysis of intervention design, implementation, and outcomes.
- Discussion of methodological considerations in social support research.
Main Results:
- The telephone support intervention did not achieve its intended outcome of improving elderly women's well-being.
- The intervention's failure underscores the complexity of social support mechanisms.
- Several critical factors influencing intervention effectiveness were identified.
Conclusions:
- Designing effective social support interventions is complex and requires careful consideration of multiple factors.
- Future research should explicitly define the target of support, state theoretical models, choose appropriate measures, and consider sample characteristics.
- Lessons learned from this intervention failure can inform the development of more successful future programs.