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Factors that impact clinical laboratory scientists' commitment to their work organizations
Richard Bamberg1, Duane Akroyd, Ti'eshia M Moore
1Department of Clinical Laboratory Science, College of Allied Health Sciences, East Carolina University, Greenville, NC 27858-4353, USA. bambergw@ecu.edu
Organizational support and transformational leadership boost commitment in clinical laboratory professionals. However, overall commitment is low, potentially causing retention issues in hospital labs.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Laboratory Science
Background:
- Organizational commitment is crucial for employee retention and performance.
- Understanding factors influencing commitment in clinical laboratory professionals is vital for healthcare organizations.
- Previous research has explored work environment predictors but specific insights for clinical laboratory settings are needed.
Purpose of the Study:
- To determine the predictive power of work environment factors on organizational commitment among clinical laboratory professionals.
- To identify specific aspects of the work environment that influence affective, normative, and continuance commitment.
Main Methods:
- A national convenience sample of certified clinical laboratory professionals (CLS) was surveyed.
- The questionnaire assessed organizational commitment (affective, normative, continuance) and work environment aspects (organizational support, role clarity, role conflict, leadership behavior, organizational type, experience, education).
- Multiple regression analysis was used to analyze the data from 427 full-time clinical laboratory professionals.
Main Results:
- Organizational support and transformational leadership significantly predicted affective and normative commitment.
- Non-hospital settings and greater years of experience predicted continuance commitment.
- Overall organizational commitment levels were neutral or below, indicating potential dissatisfaction.
Conclusions:
- Clinical laboratory professionals exhibit suboptimal organizational commitment, particularly in hospital settings.
- Low commitment may lead to ongoing retention challenges for hospital laboratories.
- Strategies focusing on enhancing organizational support and transformational leadership can improve commitment.
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