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Language preference and perceptions of healthcare providers' communication and autonomy making behaviors among
Lorraine S Wallace1, Jennifer E DeVoe, John D Heintzman
1Department of Family Medicine, University of Tennessee Graduate School of Medicine, Knoxville, TN 37920, USA. lwallace@mc.utmck.edu
Background:
To examine influence of language preference-English versus Spanish-on Hispanics' perceptions of their healthcare providers' communication behaviors.
Methods:
Using the 2005 Medical Expenditure Panel Survey (MEPS), we observed non-institutionalized Hispanics (n = 5197; US population estimate = 27,070,906), aged >or=18 years, reporting visiting a healthcare provider within the past 12 months.
Results:
When compared to Spanish responders (reference group), English responders were more likely to report that their healthcare provider "always" listened to them carefully (adjusted odds ratio (OR) = 1.39, 95% confidence interval (CI) 1.09-1.78), "always" explained things so that they understood (adjusted OR 1.37, 95% CI 1.08-1.73), "always" spent enough time with them (adjusted OR = 1.62, 95% CI 1.24-2.11),"always" asked them to help make decisions (adjusted OR 1.37, 95% CI 1.03-1.82), and "always" showed respect for treatment decisions (adjusted OR = 1.66, 95% CI 1.27-2.19).
Discussion:
Healthcare providers should consider the complex needs of Hispanic patients whose language of choice is not English.
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