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Does narrative information bias individual's decision making? A systematic review.
Anna Winterbottom1, Hilary L Bekker, Mark Conner
1School of Medicine, University of Leeds, Leeds, West Yorkshire LS2 9JT, UK. anna.winterbottom.co.uk
Social Science & Medicine (1982)
|October 28, 2008
Summary
Narrative health information can influence patient decision-making, sometimes negatively. First-person narratives were more persuasive, but caution is advised due to inconsistent evidence on their impact on medical decision quality.
Area of Science:
- Health Communication
- Decision Science
- Behavioral Medicine
Background:
- Narratives are increasingly used in health-care interventions.
- Potential for narrative information to bias individual decision-making and lead to poorer patient choices.
Purpose of the Study:
- To systematically review evidence on the persuasiveness of narrative information in influencing individuals' decision-making.
- To explore the impact of narrative characteristics (e.g., first-person vs. third-person) on decision outcomes.
Main Methods:
- Systematic review of 17 studies examining the effects of narrative information on decision-making.
- Analysis of study designs, narrative types (first-person vs. third-person), and reported effects on decision processes and outcomes.
Main Results:
- Narrative information influenced decision-making more than no information or statistical data in approximately one-third of studies.
- First-person narratives were twice as likely to show an effect compared to third-person narratives.
- Some evidence suggests narratives may promote heuristic over systematic processing, but methods and content lack consistency.
Conclusions:
- Narrative information can be persuasive, particularly first-person accounts, but its impact on decision quality remains unclear.
- Inconsistent methodologies and narrative content limit understanding of *why* and *how* narratives affect decision-making.
- Cautious use of narratives in medical decision-making interventions is recommended until further evidence clarifies their effects.
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