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Related Concept Videos

Methods of Documentation VII: EMR01:30

Methods of Documentation VII: EMR

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Graphic Sheet Documentation:

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Related Experiment Video

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Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide
09:52

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Published on: January 15, 2017

A workshop to improve workflow efficiency in emergency medicine.

Raghu Venugopal1, Eddy Lang, Ken Doyle

  • 1Department of Emergency Medicine, McGill University, Montréal, Quebec, Canada. rvenu@videotron.ca

CJEM
|November 13, 2008
PubMed
Summary

An interactive workshop effectively improved emergency physicians' self-assessed workflow efficiency (WFE) skills. This training is feasible and well-received, suggesting its value for medical education curricula.

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Area of Science:

  • Emergency Medicine
  • Medical Education
  • Healthcare Management

Background:

  • Emergency department (ED) workflow efficiency (WFE) is crucial for managing patient throughput.
  • Physicians require enhanced skills in WFE, which are often undertaught in medical training.

Purpose of the Study:

  • To design and evaluate an interactive workshop aimed at improving emergency physicians' self-assessed WFE skills.
  • To determine the perception of emergency physicians and residents regarding the workshop's effectiveness.

Main Methods:

  • A 4-station workshop was developed, simulating key ED throughput components: acute care, minor care, charting, and communication/sign-overs.
  • Anonymous surveys with 5-point Likert scales and qualitative questions assessed participant feedback.
  • Workshops were delivered to residents and practicing physicians, with data analyzed using descriptive statistics.

Main Results:

  • 45 of 46 participants rated the overall workshop experience as "helpful" or "definitely helpful."
  • High ratings were received for all stations, particularly acute care (41/44) and communication/sign-overs (37/44).
  • Participants found the workshop beneficial for improving self-perceived WFE skills.

Conclusions:

  • Interactive workshops are a feasible and appreciated method for teaching ED workflow efficiency skills.
  • The positive reception suggests incorporating such training into graduate and continuing medical education.
  • Addressing the gap in teaching "flow skills" is essential for enhancing ED management.