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Reasons for delay in inpatient admission at an emergency department
Mohammad A Tashkandy1, Zohair Jamil Gazzaz, Mian Usman Farooq
1Al-Noor Specialist Hospital, Makkah, Kingdom of Saudi Arabia.
Insights
Sixty-seven percent of admitted patients experienced prolonged stays in the Emergency Department (ED). Delays were primarily caused by late admission advice and multiple consultations, impacting patient flow.
Area of Science:
- Emergency Medicine
- Healthcare Management
- Patient Flow Optimization
Background:
- Prolonged Emergency Department (ED) stays for admitted patients represent a significant challenge in healthcare systems.
- Understanding the root causes of these delays is crucial for improving patient care and operational efficiency.
Purpose of the Study:
- To identify and analyze the key factors contributing to extended patient stays in the ED among those advised for admission.
- To differentiate delay causes occurring before and after the admission decision.
Main Methods:
- Retrospective review of 4876 patient records at Al-Noor Specialist Hospital, Makkah, Saudi Arabia.
- Analysis of demographic data and clinical notes to determine reasons for prolonged ED length of stay (LOS).
- Defined prolonged LOS as >2 hours from arrival to ward reception; categorized delays into Group A (before admission advice) and Group B (after).
Main Results:
- Out of 355 admitted patients, 238 (67%) experienced delayed admission.
- The mean LOS for delayed patients was 256 minutes.
- Common delay reasons included multiple consultations and further investigations (48% in Group A) and file-making processes (43.5% in Group B).
Conclusions:
- A significant majority (67%) of admitted patients faced delays in the ED.
- Late admission advice and the necessity for multiple consultations were identified as primary drivers of these prolonged stays.
- Addressing these bottlenecks, particularly consultation processes, is essential for improving ED patient flow.
Objective:
This study highlighted the reasons which contributed to longer stay of patients in Emergency Department (ED) who were advised admission.
Methodology:
This study was conducted from August 4 to 11, 2004G as a retrospective review of the ED cards of patients admitted to inpatients wards of Al-Noor Specialist Hospital, Makkah, Saudi Arabia. The demographic data, doctors & nurses notes with their timings were reviewed. The maximum consumed time by a reason was considered as the main reason of delay for that subject. The delayed patients were divided into Group A and B, delayed before and after admission was advised, respectively. Prolonged length of stay (Delay) in ED was defined as stay longer than 2 hours after patient's arrival in ED until they were received to wards.
Results:
Out of total 4876 visits during study period, 355 (7.3%) patients were admitted, and 238 (67%) were delayed. Age group 13-30 years was common in delayed 78 (32.8%) and not delayed 56 (47.9%) subjects. The mean length of stay of delayed subjects was 256 minutes. Group A 146 (61.4%) had more subjects than group B 92 (38.6%) (p < 0.001). Fifty eight (39.7%) patients stayed between 2-3hours in Group A vs. B 23 (25%) (OR 2, 95% CI 1.1-3.5). Common reason of delay in Group A was multiple consultations with further investigations 70 (48%) (p < 0.001) while file making process was common 40 (43.5%) in group B (p < 0.001).
Conclusions:
Out of admitted patients 67% were delayed mainly due to late advised admission with major reason of delay were multiple consultations.
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