Clinically speaking: A communication skills program for students from non-English speaking backgrounds

Area of Science:

• Nursing Education
• Health Communication
• Undergraduate Studies

Background:

• First-year nursing students from non-English speaking backgrounds often face challenges with spoken English during clinical placements.
• Difficulties in oral communication can negatively impact student confidence and learning in clinical settings.

Purpose of the Study:

• To design, implement, and evaluate an innovative oral communication skills program for first-year Bachelor of Nursing students.
• To address the specific communication needs of undergraduate nursing students with non-English speaking backgrounds.
• To improve students' spoken English proficiency for successful clinical placements.

Main Methods:

• The program involved early identification of students needing communication support.
• A series of targeted classes were integrated into the nursing degree curriculum.
• The program culminated in a clinical placement block to apply newly acquired skills.

Main Results:

• Student evaluations indicated significant improvements in oral communication skills.
• Participants reported increased confidence in their ability to communicate effectively.
• The program contributed to a more positive overall clinical placement experience for most students.

Conclusions:

• The designed oral communication program is effective in enhancing nursing students' skills and confidence.
• Targeted communication interventions can mitigate challenges faced by non-English speaking background students in clinical settings.
• Improved communication skills are crucial for a successful and positive nursing education journey.