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Updated: Jun 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[Institutional abuse in the health work environment: proposals to change this reality]
Regina Gema Santini Costenaro1, Maria Ribeiro Lacerda, Carla Lizandra de Lima Fereira
1Centro Universitário Franciscano (UNIFRA), Rio Grande do Sul, Brasil.
Abstract:
Abuse, understood as the non-provisioning of fundamental rights, can affect workers' life quality and undermine their professional environments. This assay discusses institutional abuse and its effects on the work environment, and makes some proposals as to how alleviate them by stimulating the members of the health interdisciplinary team to improve and acknowledge their potential to transform and improve a reality perceived as unhealthy. It is essential that the health team strengthens its relationships and knowledge, reduces uneasiness, makes its routine flexible, and assesses specificities. This will allow making proposals in partnership for the improvement of inter- and intrapersonal relationships in health institutions, eventually building solidarity.
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