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Rapid improvement event: an alternative approach to improving care delivery and the patient experience
Susan C Martin1, Pamela K Greenhouse, Amy M Kowinsky
1UPMC Center for Quality Improvement and Innovation, Pittsburgh, Pennsylvania 15213, USA.
Abstract:
The most common quality improvement methodologies used in healthcare involve repetitive testing of ideas for rapid-cycle quality improvement. They typically take place over weeks or months, as identification of problems and root causes and tests of change occur. The authors describe an alternative approach to care delivery redesign, which reduces the time frame of problem identification and implementation of tests of change from weeks or months to days.
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