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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Making high-quality, patient-centered care a reality.

Marie Schall¹, Cory Sevin, John H Wasson

¹Institute for Healthcare Improvement (Mss Sevin and Schall) Cambridge, MA, USA.

The Journal of Ambulatory Care Management

|December 24, 2008

Summary

Patient-centered care has evolved from concept to practice over ten years. This introduction summarizes the transformation and offers practical steps for healthcare systems to adopt patient-centered care models.

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Last Updated: Jun 26, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Healthcare Management
Patient Experience
Quality Improvement

Background:

The concept of patient-centered care has been a focus for over a decade.
Significant efforts have been made to integrate patient-centered care into practice.
Healthcare organizations are seeking practical guidance for implementation.

Purpose of the Study:

To summarize the transformation of patient-centered care.
To outline practical steps for healthcare practices and systems.
To facilitate the transition towards more patient-centered care delivery.

Main Methods:

Review of a decade of transformation initiatives.
Synthesis of practical implementation strategies.
Guidance for healthcare systems and practices.

Main Results:

Patient-centered care has moved from theoretical concept to practical application.
A framework for transitioning to patient-centered care is presented.
Actionable steps are provided for healthcare settings.

Conclusions:

The transformation of patient-centered care is achievable.
Practical strategies can accelerate adoption in healthcare systems.
Focusing on patient-centeredness improves care delivery.