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Updated: Jun 26, 2026
14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
The consultative process used in outreach: a narrative account
1School of Health and Social Care, Bournemouth University, Bournemouth BH1 3LT, UK. mchristensen@bournemouth.ac.uk
Nursing in Critical Care
|January 22, 2009
Summary
Effective communication and consultation skills are crucial for nurses in advanced roles. Utilizing Neighbour's model enhances patient care, participation, and empowerment in outreach settings.
Area of Science:
- Nursing
- Healthcare Communication
- Advanced Practice
Background:
- The nursing profession is evolving with increased autonomy in community and acute care.
- Consultancy is becoming integral to advanced nurse practitioner roles.
- Enhanced consultation skills are necessary for positive patient outcomes.
Purpose of the Study:
- To provide a narrative account of communication skills in effective outreach consultations.
- To explore the application of Neighbour's consultative model.
- To identify essential skills for therapeutic relationships in advanced nursing care.
Main Methods:
- Narrative account of communication skills.
- Application of Neighbour's consultative model.
- Analysis of systematic history taking and assessment strategies.
Main Results:
- Identified salient communication skills for outreach consultations.
- Demonstrated how a recognized model elucidates underpinning knowledge.
- Highlighted strategies to increase patient participation and empowerment.
Conclusions:
- Effective communication skills within a consultative model are vital for patient well-being in advanced care.
- Prejudging information can negatively impact patient safety and treatment.
- Utilizing appropriate models enhances therapeutic relationships and patient outcomes.
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