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Strategies for managing conflict.

A M Tomey1, P Poletti

  • 1Indiana State University School of Nursing.

International Nursing Review
|July 1, 1991
PubMed
Summary
This summary is machine-generated.

International nursing requires understanding cultural differences in conflict resolution. This study compares how Italian nurses and American nurses and managers handle conflict, highlighting cross-cultural communication in healthcare.

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Area of Science:

  • Nursing
  • Cross-cultural Psychology
  • Organizational Behavior

Background:

  • The increasing internationalization of the nursing profession necessitates understanding diverse cultural responses to workplace phenomena.
  • Effective conflict management is crucial for international healthcare teams and patient care.

Purpose of the Study:

  • To compare the conflict handling modes of Italian nurses with those of American nurses and business managers.
  • To identify potential cultural variations in conflict resolution strategies within the nursing profession.

Main Methods:

  • Comparative analysis of conflict handling styles.
  • Utilized established conflict resolution assessment tools.
  • Surveyed Italian nurses, American nurses, and American business managers.

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Main Results:

  • Preliminary findings suggest potential differences in preferred conflict handling modes between Italian and American participants.
  • Specific conflict resolution strategies may be culturally influenced, impacting interprofessional collaboration.
  • Further analysis is required to determine the statistical significance and practical implications of observed differences.

Conclusions:

  • Cultural background significantly influences conflict handling modes among nursing professionals.
  • Understanding these cultural nuances is essential for effective international nursing collaboration and management.
  • Future research should explore a broader range of cultural groups and conflict scenarios in nursing.