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Using the balanced scorecard in the development of community partnerships
1School of Health Policy and Management and School of Administrative Studies, York University, Toronto, Ontario M3J 1P3, Canada. tsasis@yorku.ca
Measuring community partnership benefits is evolving. This study introduces a balanced scorecard framework and skill assessment to evaluate and select successful collaborations, enhancing evidence-based practice in health services.
Area of Science:
- Health Services Research
- Organizational Management
- Community Health
Background:
- Established benefits of community partnerships in health services.
- Gaps in measuring partnership benefits and outcomes.
- Need for structured approaches to collaboration selection.
Purpose of the Study:
- To present an innovative balanced scorecard framework for measuring community partnership activity.
- To apply evidence-based practice principles to partnership development.
- To demonstrate a method for selecting new collaborations using skill assessments.
Main Methods:
- Application of a balanced scorecard framework.
- Integration of evidence-based practice principles.
- Formal skill and competency assessment for partnership selection.
Main Results:
- Provides a novel method for monitoring community partnership activity.
- Facilitates a shift from relationship-based to selection-based collaborations.
- Offers a structured approach to assessing partnership success.
Conclusions:
- The balanced scorecard framework offers a robust tool for measuring and managing community partnerships.
- Evidence-based practice and skill assessment enhance the effectiveness of health collaborations.
- This methodology supports organizations in forming strategic and successful partnerships.
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