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Published on: November 9, 2016
Work interruptions and their contribution to medication administration errors: an evidence review
Alain D Biron1, Carmen G Loiselle, Mélanie Lavoie-Tremblay
1School of Nursing, McGill University, Montreal, Quebec, Canada. alain.biron@mail.mcgill.ca
Nurses experience frequent work interruptions, averaging 6.7 per hour, primarily from colleagues. These interruptions are linked to medication administration errors, necessitating efforts to reduce them.
Area of Science:
- Nursing Practice
- Patient Safety
- Healthcare Systems
Background:
- Work interruptions are frequently cited by nurses as a major cause of medication administration errors.
- Understanding the frequency and nature of these interruptions is crucial for improving patient safety.
Purpose of the Study:
- To systematically review the existing evidence on nurses' work interruption rates.
- To characterize the nature and origins of these work interruptions.
- To assess the contribution of work interruptions to medication administration errors.
Main Methods:
- A comprehensive literature search was conducted across multiple databases (CINAHL, MEDLINE, EMBASE, PSYCINFO) from 1980 to 2008.
- Included original studies in English with nurses as participants reporting work interruption frequencies.
- Data extraction and quality assessment were performed by reviewers, with pooled estimation of interruption rates.
Main Results:
- Analysis of 23 studies revealed an average of 6.7 work interruptions per hour.
- Most interruptions are brief, face-to-face interactions initiated by nurses.
- A significant association was found between work interruptions and medication administration errors (p=0.01), particularly when time-related errors were excluded.
- Methodological limitations, including varied definitions of interruptions, were noted.
Conclusions:
- Limited evidence necessitates future research with improved methodological rigor, including precise definitions and reliable reporting of work interruptions.
- Strategies to reduce the frequency of nurses' work interruptions are essential for enhancing medication administration safety.
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