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Updated: Jun 22, 2026

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Exploring how to ensure compassionate care in hospital to improve patient experience
Jocelyn Cornwell1, Joanna Goodrich
1King's Fund Point of Care programme.
Abstract:
This article is the first in a series by the King's Fund Point of Care programme looking at practical interventions to improve patients' experiences of care. It discusses what compassion means, what might prevent consistent compassionate care and what practical changes could ensure compassion.
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