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Updated: Jun 22, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
U Weisenfeld1, C Sörensen, C Scherer
1Leuphana Universität Lüneburg, Marketing und Technologiemanagement, Leuphana Universität Lüneburg, Lüneburg. mut@leuphana.de
German patients are satisfied with physician services, but physicians are not satisfied with the healthcare system. The 2007 German healthcare reform was not perceived as a success by physicians.
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