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[Is patient's satisfaction with inpatient depression treatment related to their German language proficiency?]
Isaac Bermejo1, Mathias Berger, Levente Kriston
1Abteilung für Psychiatrie und Psychotherapie, Universitätsklinikum Freiburg, Germany. isaac.bermejo@uniklinik-freiburg.de
Objective:
To analyze patient satisfaction in inpatient depression treatment depending on German language proficiency.
Methods:
Documentation of patients in 24 psychiatric hospitals in Baden-Württemberg (South Germany). The following three groups were matched according to age, gender, and education: native German speakers, non-native speakers with good German proficiency, and non-native speakers with limited German proficiency (67 in each group).
Results:
The number of unsatisfied patients was four times higher in the group of non-native speakers with limited German proficiency (24 %) than in the native German speakers group (6,5 %) and more then twice as high as in the group of non-native speakers with good German proficiency (10.2 %). Patient satisfaction was lower in the group of non-native speakers with limited German proficiency independent of treatment outcome than in both other groups, whereas in both groups with good German proficiency, satisfaction was associated with treatment outcome.
Conclusions:
Good linguistic understanding is more important for patient satisfaction in inpatient depression treatment than treatment outcome.
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