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Updated: Aug 10, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Patient care in the year 2000
1Virginia Mason Medical Center, Seattle, WA.
Abstract:
This paper takes a futuristic, crystal-ball look at patient care in the 1990s and 2000. It approaches the future from two perspectives. First, having assumed that the conflicts and frustrations associated with the existing health-care system have come to a boil and in fact a "revolution" in health care has occurred, what will the patient experience in the way of personal health services? The second perspective approaches it from the management viewpoint and provides a personal glimpse (and prediction) of what will be required for health-service executives who manage and direct a futuristic health service system.
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