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Updated: Jun 21, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Reading between the numbers: the potential of patient narrative
Kathy A Johnson1, Patricia Flatley Brennan
1University of Wisconsin Madison, Madison, WI, USA. kajohnson25@wisc.edu
Abstract:
The prevalence of online sharing of an illness experience suggests that some patients find real value in narrative. Set in the presence of evolving personal health records, a new venue for the therapeutic relationship is emerging, creating an opportune moment for nursing to influence the structure of this new model of care.
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Factual:
The following points emphasize the significance of upholding accurate and unbiased documentation in healthcare.
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Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
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