Customer satisfaction survey with the National Vaccine Cold Chain Delivery Service
M O Meara1, Y Morrissey, B Corcoran
1National Immunisation Office, 8-9 Manor St Business Park, Manor St, Dublin. mary.omeara@hse.ie
Irish Medical Journal
|July 24, 2009
Abstract:
In 2008 the Health Service Executive (HSE) carried out a survey to assess general practitioners (GPs) satisfaction with the National Vaccine Cold Chain Service. This survey found high levels of satisfaction (> 90%) with the service. Over half of those surveyed had used the vaccine returns service with the majority (89.2%) finding it good or very good.
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