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Exploring interpersonal communication in hospice interdisciplinary team meetings.
Elaine M Wittenberg-Lyles1, Debra Parker Oliver, George Demiris
1University of North Texas, Department of Communication Studies, PO Box 305268, Denton, TX 76203, USA. lyles@unt.edu
Interdisciplinary hospice teams struggle with communication control during meetings. Nurses
Area of Science:
- Geriatric Care
- Health Communication
- Team Dynamics
Background:
- Effective collaboration is crucial for holistic geriatric care.
- Interdisciplinary hospice teams face communication challenges.
- Relational communication control impacts team decision-making.
Purpose of the Study:
- To examine relational communication control in hospice interdisciplinary team meetings.
- To understand how team members attempt to share information and influence decisions.
- To identify communication patterns affecting collaborative geriatric care.
Main Methods:
- Analysis of 81 hospice team discussions.
- Coding of message control types within team interactions.
- Examination of communication dynamics during decision-making processes.
Main Results:
- The nurse's role as primary reporter created relational control struggles.
- A majority of communication aimed to control information exchange.
- Implicit power dynamics influenced team interactions.
Conclusions:
- Hospice team communication is often centered on information control.
- Organizational policies should address team meeting structures.
- Improving collaboration requires attention to communication dynamics.
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