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Nurses' responses to medication errors: suggestions for the development of organizational strategies to improve
Christine L Covell1, Judith A Ritchie
1University of Toronto, McGill University Health Centre, Montreal Neurological Hospital, 3801 University St, Room 176B, Montreal, Quebec H3A 2B4, Canada. christine.covell@utoronto.ca
Abstract:
The purpose of this study was to obtain a comprehensive understanding of how nurses respond to medication errors and identify strategies that nurses believe may improve reporting of these errors within hospitals. The findings suggest that nurses use a decision-making process when reporting medication errors. Medication error reporting may be improved by instituting a problem-solving approach to respectfully manage the event and providing nurses with clear guidelines, remedial education, and timely feedback.
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